Friday, February 01, 2008

Clarification on Health Insurance Issues from Bone Marrow Drive at NetSAP Gala

Dear NetSAP Members & Patrons,

Some health insurance expense issues from the Bone Marrow Drive at the NetSAP Gala were brought to our notice recently. There have been some instances where people who provided their insurance information on the forms have been billed large amounts by the lab which conducted the marrow tests. In a couple of cases the insurance companies paid the bills and passed on a part of the payment to the volunteers as patient responsibility. This is not supposed to happen. You are not responsible for ANY payments for this test.

The Marrow drive at the NetSAP Boston Gala was organized for Savita (www.savesavita.org) by the Caitlin Raymond International Registry (www.crir.org). Unlike SAMAR with whom NetSAP Boston has worked with in the past and where you participated in drives, CRIR has a different process because of local laws. Read more about the insurance process here
www.savesavita.org/insurancerelatedinformation


If you participated in the Bone Marrow Drive at the Gala on November 17th, 2007 please make sure your health insurance has not charged you. If you notice any expense, please call Caitlin Registry at 800-726-2824 immediately and speak to Kim Ikenberry or Joanne Raymond. Caitlin Registry has promised to work with affected donors to resolve this issue and get their health insurance expense reverted. Read more here...

If you are not satisfied with the service of CRIR or still have issues, contact Tushneem Dharmagadda, President NetSAP Boston at tushneem.dharmagadda@netsapboston.org. NetSAP Boston will take up your issue with the registry.

We apologize for any inconvenience and thank you again for participating in the drive to save Savita at the NetSAP Gala.

Tushneem Dharmagadda
President, NetSAP Boston

No comments: